my billing cycle ends on the 27th of the month.. I wanted to make a rate plan change and was advised to make the rate plan change on the first day of next billing cycle. So I made the rate plan change on the 28 so it would reflect the next billing cycle or the current billing I was in.. When I received my bill.. I saw I was charged the new rate plan and was billed for the minutes used in the last rate plan . The overage wasn't much.. and I was given the credit for the overage.. but I felt I should have been charge for the old rate plan using the old minutes for the last billng cycle.. so in fact Koodo is charging ahead for billing cycle and your usage for LAST billing cycle.. So no credit for plan.. but charged for usage on old rate plan.. does this make sense? So had I made the rate plan change before the end of the billing cycle I was informed it would have been prorated and not back dated to beginning of billing cycle.. Im not having a good feeling..