Charged after canceling account

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I canceled my contract with Koodo in September and this month i randomly got charged $101.46; i have already payed off my contract/ tab.
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Ender Wiggin

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Posted 5 years ago

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Ivan, Mobile Master

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It could be a variety of legitimate charges, or it could be an error. I would advise you to call Koodo and speak to an agent who has access to your account information.

You can reach Customer Service at 1-866-99-KOODO (1-866-995-6636) or 647-788-4337.

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Nuno Moreira

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Hi there Ivan,

The same thing happened to me. I cancelled my koodo accound last April because I was leaving Canada back to my country. Even so, I just got charged in May (-22,60). What should I do? I can't call koodo because I don't live in Canada anymore.

Thank you
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Mayumi, Mobile Master

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Send an E-mail to Koodo :)
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Chris Petersens

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Post your bill (minus your personals) and we can tell you what the charges are for if you need help. As Ivan said they are likely legitimate charges.

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