Radio nowhere

  • 1
  • Question
  • Updated 4 years ago
  • Answered
I currently have no Internet connection and I can't make or receive phone calls. I have powered down my phone several times. Help please?
Photo of James Pavel

James Pavel

  • 200 Points 100 badge 2x thumb

Posted 4 years ago

  • 1
Photo of Jonathan I

Jonathan I, Mobile Master

  • 114,404 Points 100k badge 2x thumb
Was this all of a sudden, or is it intermittent?

Make sure airplane mode isn't on and 3G is enabled. Also ensure your bill is up to date. Let us know what happens.

Could also be a faulty SIM card; try someone else's Koodo SIM if at all possible... that will help you diagnose what the issue is.
Photo of James Pavel

James Pavel

  • 200 Points 100 badge 2x thumb
It just happened last night. How do I check to see if my 3G is enabled?
Photo of Ivan

Ivan, Mobile Master

  • 96,634 Points 50k badge 2x thumb
Usually in settings > networks (or some variation on that). What kind of phone do you have?

This conversation is no longer open for comments or replies.