Questions regarding, Koodo tab, koodo points, upgrade phone

  • 1
  • Question
  • Updated 5 years ago
  • Answered
Hi Koodo,

I'm a member of koodo and my tab balance is a -$79. I have a few questions to ask you. If I want to get a new phone do I have to pay the remaining tab balance? How does the koodo point system work? and does it contribute to helping me get a new phone?
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Brenda Hammah

  • 70 Points

Posted 5 years ago

  • 1
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Chris Petersens

  • 47,246 Points 20k badge 2x thumb
No, you don't have to pay your tab off. You can buy a new phone and use the extra tab room you have so you wouldn't have to pay that much upfront. And yes, it does help paying off the phone or putting money towards a new one. 10% of your bill goes towards the the tab.
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Dennis, Mobile Master

  • 178,190 Points 100k badge 2x thumb
If you get a new phone now, the tab has now improved so that 15% of your bill goes towards the tab