Questions about plans et bills

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  • Question
  • Updated 2 years ago
  • Answered
Ok I used to activate and choose a plan for ma needs, the mystake I'll made because my cellular was lock , by the time I could receive my unlock code , my plan was finish and désactivate! I found about it yesterday when I connect myself here the add found on my plan and have again my servi, to the opposite I pay arround 28 $ with tax ! That just the moment between two pay , thats mean if for a health reason as an exemple I could not refund my servive each time I will have extra charge?
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Dan Rousseau

  • 70 Points

Posted 2 years ago

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Mathieu, Mobile Master

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Hi Dan,

I'm going to assume that you are on pre-paid bassed on the way your question is asked. It is your responsibility to find out if a phone is unlocked before you go out and activate it, and again it is your responsibility to have sufficient funds in your account when your plan renews every 30 days.