Question Regarding Activating New Koodo Phone:

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Question Regarding Activating New Koodo Phone: I broke my screen on my iPhone 5c and I just decided to order the IPhone SE online as my new phone through koodo. I receive my new phone shipment tomorrow (Aug 2). What are my options for activating my new phone under the same number & account I'm already on? Preferably the quickest way to activate/upgrade my new phone. Also is there a way to transfer all my information onto my new phone?
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Kristen

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Posted 2 years ago

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Chadwick, Mobile Master

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If your already a Koodo customer, you will put the SIM from your 5c in your new phone and thats it. If it doesnt fit, you will have to buy a new one, or cut it to fit(not recommended but definitely do able). If your a new customer, a SIM card will be in the box(should be even if your not) As for uploading all your information, do a ITUNES back up, and then upload all that info onto your new phone, or use ICloud.
(Edited)
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Kristen

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Thank you for the information. My new phone comes with the SIM card. Through self serve on koodo through get new phone if I just enter my new sim number on there and hit "upgrade" phone will that be the easiest option to activate my new phone?
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Chadwick, Mobile Master

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When i received my new Koodo phone, i just snapped my old SIM down to size and i didn't change a thing in Self Serve.
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Kristen

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Okay thank you!

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