Question about 2gb bonus data add on

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  • Updated 3 weeks ago
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I recently purchased a new phone with large tab and the plan i selected has a bonus 2gb data add on with either new activations or purchase of new phone with a tab. I do not have a new activation but I did purchase a new phone with tab. I am wondering why the extra 2gb has not appeared on my self serve yet. As of today I still only have 6gb (49$ plan). Will I get the extra data on my next bill cycle?
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Amanda Raccuglia

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Posted 3 weeks ago

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Goran, Mobile Master

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Hmm. I figured it would be right away. The fine print doesn't seem to specify. Let me see if I can find out.
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Dinh, Mobile Master

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@Amanda: when you checked out, did you see the add on? Normally there was an option for it. If you didn't see it now, then you properly won't see them in the next billing cycle. I would suggest you contact Koodo directly to ask them to check. (send message to Koodo facebook will save some time waiting on phone)

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