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  • Updated 4 years ago
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I need to arrange for my son to have permission to access my account to make changes etc. How do I do this?
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Thomas Holloway

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Posted 4 years ago

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As far as I know, knowing the PIN is enough for everything except for new activations, cancellations and contract (I mean Tab) renewals.
But if you want to add his name:
You can reach Customer Service at 611 on your Koodo mobile phone or 1-866-99-KOODO (1-866-995-6636) or 647-788-4337.
Hours of Operation
Monday − Friday: 10am - 9pm
Saturday: 9am - 7pm
Sunday: 9am - 7pm
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Chris Petersens

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Calling is a pain in the butt. If you have already set up a self serve account just give him the login and password. That's the simplest way.

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