Putting phone on Seasonal Hold affecting new phone promo discount

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  • Updated 2 years ago
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Hi, I recently purchased a phone using a promotional discount. I'll need to travel soon, and would need to switch to a Seasonal Hold plan for a month or so. Would doing this, within 90 days of purchasing the phone, void the promotion and require me to return the phone?
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Phong Le

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Posted 2 years ago

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Paul Deschamps, Mobile Master

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You won't have to return the phone but you will lose your plan and have to take a new in market plan when you take the phone off seasonal hold which if you have a promotional plan you will for sure want to keep it if your leave is only for one month so I would highly suggest against a seasonal hold at all for that short of a time period.
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Timo Tuokkola, Mobile Master

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Actually, if you've been with Koodo less than 90 days I don't think it's possible to switch to a seasonal hold.
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Phong Le

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Thanks guys! My plan is just a regular plan, but it is true that it might not be worth it because it's only a month. I might just keep it. Thanks lots!