put money onto account but it doesnt show up.

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  • Updated 1 year ago
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i put money onto my account through my credit card so i could upgrade my plan, it shows the transaction in my list of transactions but the money seems to be nowhere so i cant upgrade my plan.
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DEE

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  • confused

Posted 1 year ago

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David, Mobile Master

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After business hours, it seems that it sometimes takes a while. Check back in the morning to see if it has been applied.
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DEE

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the thing is  i put the money on about 8 hours ago 
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David, Mobile Master

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Then you may need to contact Koodo directly. You can contact them on Facebook or Twitter.  How-To: you can send a tweet to @koodo - and one of Koodo’s agents will help take the conversation private, or send them a private message from facebook.com/koodo. Koodo Phone Numbers: *611 from your cellphone, 1-866-995-6636. A Facebook Private Message, or Twitter DM is often the least time consuming option.
 
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Dennis, Mobile Master

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Are you prepaid or monthly?

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