Push notifications not working for Facebook and Instagram on S4

  • 1
  • Question
  • Updated 3 years ago
  • Answered
I am not receiving push notification to my phone for Facebook or Instagram. I have checked the settings on both these apps and the notifications are turned on. I am receiving notification for other apps like twitter, Gmail, BBM etc. this problem is quite annoying as everything worked fine on my S3 which I just upgraded a couple of days ago
Photo of Sara Kennedy

Sara Kennedy

  • 116 Points 100 badge 2x thumb

Posted 3 years ago

  • 1
Photo of Chad Burr

Chad Burr, Mobile Master

  • 203,968 Points 100k badge 2x thumb
First try restarting your device, if that doesn't work navigate to settings... Apps and clear the cache and data for each app that is affected . Restart the device Then run each app and relogin. If this continues, uninstall and reinstall the app after clearing its cache and data.
Photo of Paul Deschamps

Paul Deschamps, Mobile Master

  • 199,438 Points 100k badge 2x thumb
Also make sure you didn't restrict background data for those apps, go to data usage in the settings menu - then scroll down to find the app that isn't sending notifications and tap on it - scroll down to the bottom and make sure restrict background data is unchecked.
Photo of Sara Kennedy

Sara Kennedy

  • 116 Points 100 badge 2x thumb
Seems to be working now. Thanks for the advice!

This conversation is no longer open for comments or replies.