If I am a koodo customer and I own my phone and pay so much monthly for my plan and I purchase a better quality used locked phone that is locked to Koodo, can I use it on my account at Koodo? Are there any fees to add it to my account and use it?
Hi Cindy, for sure you can use it on your account as long as it hasn't been blacklisted. Just pop in the SIM Card from your old phone if it's the same size and away your go.
If it's a different size and your old SIM card isn't a triple punch perforated card that can be made smaller to fit then you'll just need to purchase a new SIM Card and activate your account onto it through self serve and then pop it in the phone and away you go..