Purchased phone today - billing started 3 weeks ago???

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I just got my phone today - new customer. Never had a koodoo phone before ever. Look at my bill online to get a clue of how this works. It says bill cycle started on March 8, 2016.... (today is the 31st), and bill due on April 7th!!! What is that about?
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Rachel Berryman

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Posted 2 years ago

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Dennis, Mobile Master

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Did you receive your PDF eBill yet on self serve?

It should show the Mar8-April 9 cycle is a proated price between now and April 9
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Rachel Berryman

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Thank you for the reply Dennis. No I have not received anything yet. I actually wanted to find out how the voice mail works but I stumbled onto the billing and I was surprised by a weird billing date 20 some odd days before I became a customer. Just wondering. Still wondering about the voice mail... Feeling really old right now. Miss my kids - they usually figure out these things in a heart beat. Thanks again for the reply. I guess I will live with the bizarre billing date.
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Robert, Mobile Master

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Press 1 for a long time
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Rachel Berryman

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Wow. that worked like a charm. Voice mail is set up and ready to go. Thank you so much!!!
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David, Mobile Master

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See!  It's not so difficult after all!

Stop by any time to ask questions of this group; they are really helpful, especially to folks new to cell phones.
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Smith Bev

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my cellphone  was cut off and when i paid for it to have it, rehook back up,they put me as pay as you go, wtf i had to laught , i said im not paying that when i can get a new phone, with mts lol then i get a bill for all most 4 hundred dollers  i dont think so im not paying that, when they but me as pay as go 
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Anna

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Hey Smith Bev! Can you send us an email via this secure link: http://koo.do/11eMLdy and select "Social Media" as a category? We will look into this for you!

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