Purchase new phone on Medium tab without changing existing plan

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  • Updated 2 years ago
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Can I purchase a new phone on the Medium Tab without changing my existing plan ( Currently on a $25 Canada-Wide Talk + Text plan)?
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Louis Bertinato

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Posted 2 years ago

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Robert, Mobile Master

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Hello Louis. 

I'd say that it's possible. But it all depends on the tab you are at right now. If you go in self-serve online, do you get to see the new plan you want to switch to?

Is your tab paid off?
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Dennis, Mobile Master

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Unfortunately a Tab Medium requires the tab medium plan.  Or any plan $40+
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Goran, Mobile Master

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35 if you're in QC. Seems to be the only province.
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Julie, Company Admin

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Hey Louis,

Just to clarify the information, when you purchase your new phone, you have the option to keep your grandfather $25 plan OR to choose from one of our in market Tab Medium plans! 

The only situation in which you wouldn't be able to keep your $25 plan is if you upgrade on Tab Large which requires a Tab Large plan! 

I hope this helps :)