Prorated Data

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  • Updated 3 years ago
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HI I'm new to koodo and im on my first prorated cycle with 9 extra days before first billing. My question is; will my data reset after these 9 days or will it be in the month after
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Brian Lee

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Posted 3 years ago

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Ahmad

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Your data will reset after the 9 days/after your billing date passes
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Brian Lee

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Alright thanks. Is to also normal that none of my data usage shows up on the self serve app for this first period?
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Ahmad

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Yup. Thats norm when you first sign up or change rate plans. It will appear normally once your cycle resets
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Timo Tuokkola, Mobile Master

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If you're new to koodo, data use is zero rated (not charged) for the first 10 days. That would be why it isn't showing up as used yet.

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