Problems creating an account and singing up for automatic monthly credit card charge

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  • Updated 5 years ago
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i would like to self service my credit card so that monthly withdrawals are made; however, i have tried to sign up for an account 4 times and failed. I have tried to call your help desk but they keep asking for a pin number (4 or 6 numbers), but i don't know what they are talking about. I want to make sure that I pay on time.. can someone please help me?
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Katina Deichsel

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Posted 5 years ago

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Timo Tuokkola, Mobile Master

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the pin number would be a 4 to 6 digit security code that was setup when the account was activated. If you do not remember what this code was, you will need to secure the account using the other id information on file, typically your address, date of birth and either drivers license number or the last 3 digits of your sin number. Only the account holder is able to verify the account using this information.

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