Problems setting up new koodo prepaid card

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  • Updated 4 years ago
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Hi there,

everytime I try to continue choosing my base plan and boosters with my new account that I am just setting up there comes an error, no matter how many times I try. Anyone had experience with that? Knows what to do?
Photo of Kathy Foxfarmer

Kathy Foxfarmer

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Posted 4 years ago

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Photo of Yannick


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Hi Kathy, you should contact our customer service over the phone at 1-866-995-6636, option #6 then #1. We'll check what's happening with the activation. Rest assured that there is no fee to receive assistance :) Thank you!

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