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  • Question
  • Updated 11 months ago
Yes umm this may sound weird but i cant access my notification bar or anything on top i have a Moto G4 plus.. My circle and square button also doesn't work only my back button? Can someone help?
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Miguel Lizotte

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Posted 11 months ago

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Goran, Mobile Master

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When did you get it? You can try a factory reset after backing it up. Going further could void your warranty, I forget if Motorola does if you flash your device but at any El rate if the hard factory reset doesn't do it, I'd make use of the warranty if you still have it and send it in.
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Allan, Mobile Master

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There is a strange bug with some of the Moto devices. Quite a few people have fixed it by going into guest mode from owner. Go to settings - users - switch to "guest" - switch back to "owner".
If you have the ability to do this than try, if not or of it doesnt work than try a factory reset.