I did not get my phone bill since I changed my account number. I changed the name of my account but the email I received from koodo regarding security was directed to the previous name. What should I do?
Hi Mohibur,both the old and new accounts are on E-Bill with same email address. Did you not receive any communication from us that your E-Bill is ready? I've also noticed that on your new account you did not complete the registration for Self Serve access. Please complete the registration so that you can view your bill online.