Problem with texting

  • 1
  • Question
  • Updated 5 years ago
  • Answered
I still have problems receiving text messages. I receive them 30 minutes late and the last time, it was hours after it has been sent. I already tried to remove the sim card and put it back but that doesn't work any more, and I do not have access to the battery. Any suggestion? I use a HTC One V prepaid.
Photo of Sébastien Paquet

Sébastien Paquet

  • 150 Points 100 badge 2x thumb

Posted 5 years ago

  • 1
Photo of Chris Petersens

Chris Petersens

  • 47,266 Points 20k badge 2x thumb
Your phone probably needs a reset. If you tried the SIM removal already your next best bet is to call koodo.
Photo of Steven


  • 1,420 Points 1k badge 2x thumb
One thing you can try, and I'm not saying it will work, is a factory reset. Make sure you back up your contacts first. It may work.
Photo of Arika


  • 1,892 Points 1k badge 2x thumb
try to force stop your messaging then do a sim pull/restart
since the anntena is in the bottom of the htc, make sure that its not covered or working too hard to get service.
back up your info to your gmail account - then do a factory reset if nothing else works.
next best thing would be to go to koodo kiosk and send for repair if issue persists
(1 year warranty to send phone for repair)
Photo of Daniel Kim

Daniel Kim, Mobile Master

  • 34,736 Points 20k badge 2x thumb
maybe the reception in your area is not that good. try sending and receiving at starbucks or anywhere else and if it still does this. i suggest trying a factory reset as said above

This conversation is no longer open for comments or replies.