problem to log in due to change of email address

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  • Updated 5 years ago
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I have changed email address and not sure if I have changed my log in account email address properly. As a result, I have problem to log in.
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Frances Yang

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Posted 5 years ago

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Sophia, Mobile Master

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Hi Frances,

Did you try to click either "Forgot your username" or "Forgot your password" to see if you could get back in?
If that fails, don't hesitate to call Koodo (*611) or send them an email, they'll help you out.

In fact I just changed my email address today with their help :D

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