Problem with the refer a friend page

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  • Updated 8 months ago
  • Answered
  • (Edited)
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Hello, 

I am trying to refer a friend, but when I click on the "Refer now" button, i get redirected to a page that doesn't work.

Can you please fix it?

This is what I get:



Thanks for helping out!!
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Valeria

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Posted 11 months ago

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Dennis, Mobile Master

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Allan, Mobile Master

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Does this yield the same result?
https://sso-koodo.sparkrefer.com/

Try clearing your cache or using a different browser and see if that makes any difference.
(Edited)
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Valeria

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Thanks for your reply, I have tried everything you suggested but nothing works :( I still get the same message..

I even tried in English and in French...
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Dennis, Mobile Master

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Try on a different device
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David, Mobile Master

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If changing devices does not work, a PM from Koodo's Facebook page might be the best option to engage Koodo.
However, I, too, can easily access the page Dennis linked.
(Edited)
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Brett

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Did you ever get this sorted out? I have been experiencing this for weeks
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Allan, Mobile Master

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Did the links we posted above help? Have you tried another browser and/or clearing your cache or trying an incognito window?
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Brett

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I've tried the links, tried incognito, tried a different browser and tried a different device. It's been like this for me for weeks, I've messaged Koodo but no response yet

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