Problem with Talktime add on

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  • Question
  • Updated 5 months ago
I had added 100 min booster plan on my sim card but it is now showing 93 minutes have already been used up by me, on the contrary my total out going call minute has been 3 min only. I hardly make any calls using Koodo service. Kindly explain how to resolve problem
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Debashish Ghoshal

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Posted 5 months ago

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Allan, Mobile Master

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Incoming calls count towards the 100min as well. Did you have any incoming?
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Debashish Ghoshal

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Yes I did, but still as per history of calls total time is 78 min approx. But isn't incoming call free with base plan of 15$?
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Allan, Mobile Master

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Nope. The base plan has "Unlimited International Text & Picture Messaging"
Are you reading the minute total on your phone? If so Koodo rounds up to the nearest minute so this may cause the discrepancy you're seeing.
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Debashish Ghoshal

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Ok, thank you very much for clarrification