On my online profile, the system doesn't offer $43 plan available on the website when I try to switch my plan, but only offers a $45 dollar plan that gives me 250mb less data. Can you fix this asap please. Thank you.
Because you can't get the new plans until you pay off your tab in full. Pay it off online through self serve and the new plans will then become available to you and you can start a new tab if you want.