Problem with purchasing no tab plan online

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  • Updated 3 years ago
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I'm a prepaid customer with koodo. I want to switch to the monthly plan now. I already have an iPhone. However, when I choose the monthly plan, it seems the system doesn't allow me to check out without choosing a koodo phone. I'm wondering if there is a way to only purchase a monthly plan (no tab) online?
Thanks!
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Cynthia Liu

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Posted 3 years ago

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Eugene

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Hi, Cynthia
First off, as a prepaid customer myself, you are going to lose the rest of your boosters if you decide to cancel your prepaid services. Call CS and notify them that you want to change to a monthly plan. They will help you through the process:) And for purchasing just the monthly plan without the phone online, I am not so sure if it is possible:( But because you have an iPhone already, take the advantage and ask for the 10% discount on your monthly bill:)
Hope this helps:)

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