Problem with payment

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  • Question
  • Updated 4 years ago
  • Answered
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Hi,

I am unable to make a payment using my credit card even though I have same address in both the accounts and keeps on giving error and I couldn't talk to any of the customer care representatives. Whenever i call to 186699KOODO, I can hear only automated voice. Kindly treat this as high priority a I have to make payment within tomorrow.

Thanks,
Andavarayan M
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Andavarayan Muthuraju

  • 70 Points
  • confused

Posted 4 years ago

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Sophia, Mobile Master

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Hi Andavarayan,

We can't access your account, this is Koodo's public community and we are volunteers :) If you need to speak to a person, try to call that number again (or *611 from your Koodo phone) and then hit 0 (zero) a few times, you'll get to speak to someone :)

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