Problem with Koodo Refer a friend

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  • Question
  • Updated 6 months ago
Hi,
I am trying to refer a friend. After logging in I get a pop up saying - "Verification

In order to participate in this program, we need to verify your wireless telephone number. Please enter your number below and we will send a verification code to your phone.


Koodo Phone Number"

Then when I put my number and click "get code", it says "This mobile number is already in use."

Can anyone know how to get rid of this problem? I have referred before but never encountered this
Photo of Renesa Nizamee

Renesa Nizamee

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Posted 6 months ago

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Dinh, Mobile Master

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There are some casesĀ  in the community, which needed a rep to look into:
https://community.koodomobile.com/koodo/topics/refer-a-friend-account-verification-problem
https://community.koodomobile.com/koodo/topics/this-mobile-number-is-already-in-use-refer

You could check the solution there, if not, I would suggest you contact Koodo or the refer-a-friend team.