Problem to charge

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  • Question
  • Updated 4 years ago
  • Answered
I just charged my base plan online.I can see it in the usage history. But in the overview it appears that there is no money
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Marianne Muramatsu

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Posted 4 years ago

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John Lee

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I'm a bit confused. You put money into your Prepaid account so you can pay for your base plan and now you don't see any balance? Is it possible that the money you just put into your account was used for your base plan renewal?

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