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My prepaid Nokia got busted and I bought an unlocked AcerZ220 dual SIM phone at Staples. They said it worked on all carriers in Canada but when I put the SIM in it saya NO PHONE instead of saying Koodo like my Nokia did. I cant make or receive calls and the SIM works in my old phone. My account is active-renewed today and if the card is in my old phone it rings when I call it (just cant answer-busted screen) so its not a lack of funds. Ive tried the card in both slots on the Acer