Problem switching plans

  • 1
  • Question
  • Updated 3 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

I would like to swith to the current promo 35$ for unlimited call, text and 1gb data. I have a iphone 4, with no tab. My bill has always been paid (including my current one), i am not on a spending limit program and have been with koodo for about 18 months. I have never changed plans before... What can i do??

Photo of Stacey Schon

Stacey Schon

  • 70 Points
  • very annoyed.

Posted 3 years ago

  • 1
Photo of Chad Burr

Chad Burr, Mobile Master

  • 203,968 Points 100k badge 2x thumb
Hi Stacey, Sorry you're having trouble but the system is still a bit wonky so you'll need to call in to Koodo to change your plan. Don't worry, it's free. Just tell the Rep that self serve wouldn't let you and the Rep will handle the rest.

This conversation is no longer open for comments or replies.