Problem in activation

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  • Question
  • Updated 4 years ago
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i have just top my account to activate my base plan however, koodo charged but its not activated, any idea whats the problem and yah i also tried to change my base plan but the fee was already debeted.
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Zameer Qader

  • 70 Points

Posted 4 years ago

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Nabil, Employee

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Hi Zameer,

Due to not having access to your account, I would suggest giving us a call at 1-866-995-6636 from a landline or *611 from your Koodo phone. A rep will assist you :-).

Thanks
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