Problem accessing Prepaid Selfserve using Firefox

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  • Question
  • Updated 3 years ago
  • Answered
When I try to access the Prepaid Selfserve page using Firefox, I get the following error:

"The page isn't redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

This problem can sometimes be caused by disabling or refusing to accept cookies."

No problems when I use IE or Chrome.

Not sure what the deal is about cookies.

Anyone else?
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Posted 3 years ago

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Photo of Du


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Its probably your firefox setting...
Photo of Jake


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What setting that would be, would appear to be the issue. This is the only page giving me problems when using FF.
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I am using Firefox and it works OK for me. Try deleting your saved cookies for this site, and clear your cache. You can also try the Ctrl-F5 trick to force it to reload.
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Dennis, Mobile Master

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it should work with Firefox as it is noted on the page