prices on my self serve

  • 1
  • Question
  • Updated 8 months ago
  • (Edited)
When I first signed into my self serve account this morning it said my prices reflect my positive tab balance so I went to look at phones and was offering me a great deal for the galaxy 7. As I was waiting for store to open checked my self serve again for the same phone and now the "deal" is not the same as first thing this morning. How do I get the first deal? I do have a screen shot of the first "deal".
Photo of Patricia Rose Anne Lambert

Posted 8 months ago

  • 1
Photo of Goran

Goran, Mobile Master

  • 97,738 Points 50k badge 2x thumb
So you're still logged in but it's gone. Whats the deal that disappeared?
Signed out then logged in about an hour later. Different "deal" than the first.
Photo of Paul Deschamps

Paul Deschamps, Mobile Master

  • 203,908 Points 100k badge 2x thumb
Hi Patricia, is it still the same price/deal for the phone your tab balance just isn't being added or is the phone a different price completely?
The whole deal is different. It was a med tab for 0 monthly payment $12 plus $4 or pay $40 on a small tab with monthly payment$10. This was the galaxy 7
That should read 0 down with a monthly payment of $12 
Photo of Jamie Williams_ron

Jamie Williams_ron

  • 90 Points 75 badge 2x thumb
I'm trying to get the Koodo app on my phone
Photo of David

David, Mobile Master

  • 93,820 Points 50k badge 2x thumb
    The App no longer exists, and has been replaced by a responsive web page, which better formats to phones.