Price match on recently purchased phone

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  • Updated 4 years ago
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I recently purchased a Moto G at full price ($200) on the day it was released (Nov 22). Koodo has now dropped the price to $150 (Nov 29). Is it possible to get a credit? The phone is less than 1 week old.
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Philip Agnoletto

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Posted 4 years ago

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Sophia, Mobile Master

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I would imagine so, Philip, since there is a 14 days return policy. After all if you could (potentially) exchange it or take it back then immediate repurchase it, I can't see how they can refuse you that :) GO for it! But don't quote me, haha!
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Philip Agnoletto

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I really like the Moto G, great phone. I will go back to the Koodo store where I purchased from and see what they will do.
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Ivan, Mobile Master

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You are still within the two week return window. If for some reason they are unwilling to credit you, you can simply return the phone and purchase it again at the new price.
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Jonathan I, Mobile Master

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You shouldn't have an issue. They don't even have to change anything on your account. It's simply refunding/reselling the phone at the POS level.

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