Prepaid & Sim $$

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  • Updated 5 years ago
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Recently signed up with koodo's prepaid plan and have a few questions about it.

Do you pay for your own sim card on prepaid? Because when I signed up, they only charged me for my prepaid plan and got the sim with it, but my friend signed up the next day and got charged 20$ for her sim card on top of her prepaid plan. Almost costed her 50$ in total compared to my 28$ total.

I looked on koodo's site to see how much and it said 10$ if you bring your own phone...so I don't understand why they charged her double. Should we go back to the people at the koodo kiosk and see if they did a mistake on their part? We're both really confused and would love to have some clarity on it if possible. Thanks :)
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Candice

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Posted 5 years ago

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Sophia, Mobile Master

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Hi Candice, welcome, fellow Prepayer :D

Yes you need to pay $20 for your SIM card, but you actually get that back with a $20 first time credit. This is only a one time voucher though only for new signups, so if she already had a prepaid plan, she wouldn't get another voucher for purchasing another SIM. Or did I misunderstand what you meant?

The $10 SIM card is only for plans, the prepaid SIM is always $20.

I agree it's very confusing, I think Koodo is the most confusing prepaid provider of them all, since they almost seem to have split in two companies when they introduced it :D I still get confused even now!

Any more questions, ask... I'm not always the best in explaining things :)

Edit: OH wait a sec, I know who you are now :D You changed your hairstyle and name a bit but now I remember :) Welcome to Koodo, Candy!
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Candice

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Hahah thanks Sophia x) You helped me previously, to pick a plan I believe and showed me some alternate options :) I fully understand now :D

Thanks again for the help!
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Sophia, Mobile Master

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You'll like Prepaid, Candy :) I bought a data booster in August and I'm still using it! But I connect to WiFi as often as I can, also I make sure not to watch videos or listen to music when I'm using data. Updates, uploads, downloads etc are all set to WiFi only. Still I thought it would be used up much faster, I can't complain!

And 500 minutes talking is quite a lot, haha, I haven't bought another talk booster either yet! Koodo doesn't make much money from me :D

What phone did you get, if I may ask?

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