Prepaid service

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  • Updated 4 years ago
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I have prepaid service. Started Jan 28/14 - as for Jan 29th, I couldn't make any phone calls. What has happened?
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Julia Vasiliev

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Posted 4 years ago

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Jonathan I, Mobile Master

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Do you have a base plan that allows unlimtied calling in an evenings/weekends zone or a talk booster added onto your account?
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Julia Vasiliev

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I have the $25/month plan - unlimited text (works just fine) and unlimited local free calls after 7pm. The phone part is NOT working. I also added a $15 booster just to make sure
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Rocky Balboa

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Did you try unplugging the battery and sim card?
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Julia Vasiliev

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tried that - still not working
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Vincent

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Hey Julia!

Give a call to a tech by dialing 1-866-995-6636 (option 6) from a landline in order to have your phone available for a complete troubleshooting.

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