Prepaid Cards on Post Paid accounts.

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  • Updated 1 year ago
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I have gotten a few calls about people purchasing prepaid cards to put on post paid accounts. Just letting you know that we can't do this. Prepaid cards are for prepaid accounts only. I'm just hoping this prevents future frustrated customers.
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Oncall

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Posted 5 years ago

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John Burke, Mobile Master

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Kiosks selling them should inform the buyers of this.
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Starfox

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They should....Aside from the odd Koodo Kiosk and almost every Mobile Shop I've been to, I have yet to trust what store reps say.
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Dennis, Mobile Master

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I trust the Community more than the store reps. However sometimes you gets an amazing rep that teaches you a thing or two :)
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Jonathan I, Mobile Master

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Yeeee Mobile Shop reprezentttt
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Rodney Marois

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U need a booster for prepaid duh I found that out months ago plan and sim and booster
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Mark Kokolsky

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Don't the prepaid simcards actually say prepaid on them? If so isn't that enough?
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John Lee

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I believe the Prepaid SIM cards do have Prepaid on them.
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Sophia, Mobile Master

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Yes they do, both on the Sim card itself as on the "booklet". Also, they are twice the price... I'd expect people to make the mistake the other way around really :D
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Jorden, Mobile Master

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Reading this I didn't think it was about sim cards, but rather the "top up cards". Assuming somewhere people are buying these top up cards thinking they'll pay off their bill/tab... which in a way isn't a bad idea on it's own.
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Rodney Marois

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good point but still some dont have bank accounts that is my point.
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rikkster, Mobile Master

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Rodney: That's the premise of prepaid, it's an option for those with a less than perfect credit score. Koodo will happily take your money for a prepaid voucher whether you have an active bank account or not.
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Rodney Marois

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ok ty so much
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Sumaya K.

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mattjs: I don't have a quota to hit, but that was hilarious. Thanks for making my morning. LOL!
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mattjs

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Anytime! :P
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John Lee

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Don't think this should be a problem... It says "Prepaid". Don't people know that monthly/post-paid is different from "Prepaid"?
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Chad Burr, Mobile Master

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Some do and some don't. Some have a hard time grasping concepts like Canada Wide.
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rikkster, Mobile Master

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Let's not get started on pro-rating...
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Ann Marie Lambert

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iT CAN BE BETTER FOR MAYBE MOST PEOPLE LIKE THE PEOPLE THAT I KNOW WE ALL WANT THE POST PAID! IT'S FOR SOME OF US!


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Chad Burr, Mobile Master

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Can we help you with something Ann? This thread is three years old. Some of the answers may no longer apply to your situation.
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Daniel AJ

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I know operators in other countries who offer exactly that akin to gift cards: You can easily use prepaid top-up-vouchers to pay off your postpaid balance.
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Rodney Marois

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I love my Telus provider I am on credit limit till November weee haww then going on contract 2 yrs anyhow I hate the policy of no sim card phones can go pay go I tried to hook my koodo one up pay go they said no. I really peaved off the reps in Peterborough ONT cause I activated then left o well.

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