Prepaid account

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  • Updated 5 years ago
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I have 15$ left in my account (prepaid) and I my plan is 15$ per month, but i just got a txt saying I dont have enough money.. how is this possible??
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Tyrone Ford

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Posted 5 years ago

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Chris Petersens

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You have to have a base plan on your account, if the $15 is for other things than it won't work.
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Tyrone Ford

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I have a base plan, its not for other things
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Sophia, Mobile Master

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Did you get it sorted, Tyrone? If you have $15 credit available and it says you are unable to renew your base plan, you might need to call Koodo (*611) so they can apply it manually :)

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