Prepaid Usage History Issues

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  • Question
  • Updated 6 months ago

Has anyone else noticed that the Usage History page for prepaid customers has changed recently?  In the past, there was a drop down list for Last 7 Days, Last 30 Days, and Last 90 Days worth of usage history.  Well, now the Last 90 Days option is gone, even though the top of the page says that 90 days worth of data is supposed to be available.  Is this happening to anyone else?  Does anyone else use this functionality?  I think it's been missing for about 2 months now.

The frustrating part is that I actually used the Last 90 Days option as a workaround for another problem on the same page... and that's still broken too.  And I think it's been broken for about 6 months now.

If I select the "From (this date) to (that date)" option and try to view the usage history for any time period, only one screen/page of info is available.  As soon as I hit 'next' or page 2 button, the system says there's no more information available.  What's up with that?

Please tell me; are other people experience the same issues?

Since I'm already venting here, it sure would be nice if you could just export all this data in CSV format.  Right now, I'm cutting and pasting probably about 50 screens of data every month; a very tedious process.

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Posted 6 months ago

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Sophia, Mobile Master

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I didn't notice it, but yes, mine doesn't mention 90 days any longer either and the date from - to does indeed do nothing. Looks broken for sure, I'll flag your post. Thanks for mentioning it!
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Thanks.  Glad it's not just me then.  Hopefully more people say something and it gets fixed soon...

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Ditto. Manually entering the date will only list the last 15 records, then delete the dates with an error message if you try to go to the second page.
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BinhMiranda Ha

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WWE always build better lifestyle in the new worldwide today controlleds will be protected your privacy love peace hearts beautiful wonderful prepaid or monthly payments alls the same way nothing different you brothers families friends sisters uncle
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Chad Burr, Mobile Master

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World wrestling entertainment? I hear you brother.
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BinhMiranda reminds me of the early Renaissance Italian painter ....
Bot - ticelli!. :)