Prepaid to post paid

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  • Updated 12 months ago
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Trying to sign up for a plan with a phone i have on prepaid. Keeps bringing me back to the overview page
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Colin

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Posted 12 months ago

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Robert, Mobile Master

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How are you trying to sign up?

Just go to Koodo and sign up for a new account and port over your Koodo prepaid number. It's like porting in from a different carrier. Also, you can go online and apply for postpaid service, you'll need a new sim as the prepaid sims are only good for prepaid. Koodo will run a credit check and send you a new sim card. Just pop the new sim into your phone and off you go. 

If you go in-store don't forget bring proper ID for the credit check.

If you're keeping your number you can set everything up right online. Just keep your prepaid service active so you can port the number over to the new sim. You can still use the same phone too!

Switching in either direction is like moving to a completely different company. The SIMS won't work, you will lose whatever investment you have in minutes, tab, etc. Your self-serve become historical and you have to re-register all over again. So best to do it when you've just about exhausted your account. 
(Edited)
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BobTheElectrician

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Switching in either direction is like moving to a completely different company. The SIMS won't work, you will lose whatever investment you have in minutes, tab, etc. Your self-serve become historical and you have to re-register all over again. So best to do it when you've just about exhausted your account.

Just want to emphasize Robert's advice. It will be substantially the same story for all carriers, regardless of which prepaid you are abandoning or the new service you are going to. At least if you stick within the Koodo family, you won't have to unlock your phone
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Marc Manning

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Do yourself a favor and find a different provider
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Erwin

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You actually can use your Koodo prepaid simcard to Koodo postpaid as long as the Koodo Rep port over your Koodo prepaid number on the same transaction. The rep will have to click "No Tab," "Customer owned Phone," unclick "sim from inventory." Anyways, the full instruction is on Koodo's Milo.

I'd recommend visiting a Koodo Shop near you. Please keep in mind that you can only use your Koodo Prepaid simcard if you are porting over an active Prepaid account. You will need your Koodo Prepaid account number which is in your Koodo Prepaid Selfserve.

Good luck!