Prepaid to monthly help!

  • 1
  • Question
  • Updated 5 months ago
Hi. I want to take advantage of the email offer I got to switch my son's phone from prepaid to monthly for the same cost. I pay $20 a month. It says that I can get a new phone with a monthly plan, but when I put the code in, it didn't change the price. Will it change after I do the credit check? Or is the price I currently pay too low to add a tab? Thanks.
Photo of Alisa Ryan

Alisa Ryan

  • 100 Points 100 badge 2x thumb

Posted 5 months ago

  • 1
Photo of Dinh

Dinh, Mobile Master

  • 45,652 Points 20k badge 2x thumb
hi Alisa,
Where did you put your code in? The code (GOMONTHLY) and you prepaid number (validation code) were supposed to give you the promotion postpaid plan ($20/m postpaid) not the phone.

I believe you could also switch to the $45 4GB and $55 6 GB with the code.

The $20 is not eligible for a Tab (the rateplan is too low), you might need to choose the $45 or $55 for a Tab Medium.
Photo of Mayumi

Mayumi, Mobile Master

  • 116,304 Points 100k badge 2x thumb
How did you put your code in? Which page?

Did you Go :
 Shop phone page > scroll down to bottom and pick postpaid SIM > Add to cart >  Select "NEW to Koodo" > Enter promo code > enter your Validation Code(your prepaid phone number)
Photo of Mats


  • 24,166 Points 20k badge 2x thumb
Photo of Alisa Ryan

Alisa Ryan

  • 100 Points 100 badge 2x thumb
Thanks for your comments! This deal really is FALSE ADVERTISING. I would have switched to monthly AND gotten a small tab phone if it were real. This ad says I can still pay $20 for a monthly plan AND have the benefits of monthly customers INCLUDING access to a new phone on a tab. There is nothing in the email that says to get a phone on a tab you have to switch your plan. If I wanted a $35 plan, I would have gotten that instead of prepaid. I will now stay on prepaid. This upgrade would have been for my 13 year old and he doesn't need a new phone badly enough to justify a $30 a month increase in his bill.
Photo of Allan

Allan, Mobile Master

  • 63,400 Points 50k badge 2x thumb
There are multiple plans offered in this deal. The higher cost plans are eligible for the tab. (That's why you see mention of the tab.)
As for this one you could buy a new phone outright if you wanted an uograde