Prepaid SIM and store rant

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How about you sell prepaid SIMs either online like it's 2015 or in the stores you list on your website as having prepaid stuff? I want to give you money, but the nearest place that sells prepaid SIMs is a 2.5 hour drive (even though the website lists MANY closer stores that sell prepaid stuff, and indeed if I wanted to buy a prepaid phone at one of them I could)...

Very frustrating.
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Rhuben Rosie

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Posted 3 years ago

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Paul Deschamps, Mobile Master

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Were the places you checked just out of stock or do they not sell them at all?
Also many places sell Koodo prepaid devices which come with prepaid SIM Cards like best buy or Walmart if you have one of them in your area.
Koodo usually sells them online they're just in the process of revamping their webstore and have run into some issues so it's taking longer than usual to get the New store up and running.
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Rhuben Rosie

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I checked at an Atlantic Superstore that has a mobile booth that sells Koodo prepaid phones, etc. The guy basically told me that Koodo no longer sends SIMs out to any of those stores, he told me they *might* have one at a store an hour away, but the only guarantee was at the actual Koodo store (probably corporate I'm guessing) in Halifax, NS. He also told me that many people come there to purchase prepaid SIMs and he's called other "retail partners" and they all have the same story: Koodo doesn't send SIMs to them anymore. If I wanted to buy a prepaid phone, they can do that, but if a person just needs a SIM Halifax is the the only place in the ENTIRE PROVINCE that sells them. I did end up driving to Halifax to get the SIM (in the end the fact that voice/data packs rolls over as long as the base plan is active with Koodo, and the excellent coverage, still has me sold), but this was VERY annoying.
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Add the fact that the Koodo "store" (mall kiosk) does not answer their phone. EVER.
Still the same...? why? No SIM cards available anywhere in Nova Scotia other than in the city of Halifax? How is that reasonable? :(
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Walmart in QC has sub-contracted their mobile dept to an independent dealer, which is common in the dept store/electronics business. May be salesman's BS, but I was told in 2 stores that they were no longer permitted to sell prepaid Koodo SIMS, so apart from the Walmart drive, I also had the needless 2 hour return trip to a kiosque in a mall. No luck at Best Buy either.

For people who make a living selling phones, the mall call return policy in this area is a real joke. You get a recording plus a commitment to try to call you back with 24 hours. One store did within the hour, the other I guess forgot to top up their pre-paid plan because I am still waiting a few months later.

There is a least some relief at, but you really have to be sure of the correct size. The clerk at the Granby kiosque had to be sent back to the stock drawer for a different size after I insisted she demonstrate that what she was selling was the correct one for my phone.
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Rhuben Rosie

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There is a least some relief at
The guy at the first store I went to actually told me that if I didn't want to drive to Halifax that ebay was the next best option. I could tell he was just trying to be helpful, but buying something like a SIM card from a stranger online is not something that interested me...

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