Prepaid Self Serve down for Maintenance?

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  • Updated 4 years ago
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Sophia, where are you??!! -:) My gf has prepaid account and the self serve site is down for maintainenace. She's too lazy to call in to get a rep to top up for her. Any clue when it'll be back up? Odd that it's down for maintenance during the week
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Cameron Jones

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Posted 4 years ago

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Chris Petersens

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You mean past the login page? Cause it seems up, at least up to that point. Clear cache, browser history? :-)
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Some random Mobile Master, Mobile Master

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It works, it's not down.
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Sophia, Mobile Master

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Heh I'm still here - just crazy busy with surface life - winter's come too quick and also we have very limited internet right now. Telus is upgrading local equipment around here and we've been on and off for days now.

Just checked - self service is up for me. Have your g/f try the trusted Control-F5 method - that usually settles a stubborn connection :)
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Cameron Jones

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There you are!! Thanks everyone, I will pass the info along to her lazy butt!

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