Prepaid self serve down

  • 1
  • Question
  • Updated 3 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

Prepaid self-serve website has been down now since at least Saturday (Mar 7) evening...Will it be back online soon, I need to pay my monthly fee? Thanks!
Photo of trevalert

trevalert

  • 70 Points

Posted 3 years ago

  • 1
Photo of Paul Deschamps

Paul Deschamps, Mobile Master

  • 203,180 Points 100k badge 2x thumb
Try deleting your browser cache, history and cookies and making sure that your browser is set to accept cookies. Also make sure your using Internet Explorer 8 or above or Firefox newest version as the site is optimized for those browsers. Don't use safari as the Koodo website doesn't play nice with it at all.

This conversation is no longer open for comments or replies.