Prepaid phone number unchanged?

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  • Updated 3 years ago
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So I'm with prepaid and decided to change my phone number which I did a few months ago and when I call someone or text it still shows my old phone number which I have not been using for awhile. Even my prepaid account shows that it was changed but when i check the settings on a phone the SIM card is in it shows the old number as well. Can someone explain why it's like this?
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Joey Keller

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Posted 3 years ago

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Dennis, Mobile Master

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Call *611 to see if something is up with your account. Looks like the number change didn't fully take