Prepaid Login not working

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  • Updated 3 years ago
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I am trying to log into koodo prepaid, but it keeps saying it cannot verify my email.
Its the only email I have, and so it would not be that I forgot it.
I have tried numerous times to log in, but the only way it tells me I can reset my login is to contact koodo. Is this where I would " Contact" anyone to have it reset or do I have to call?
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Bailey Wilson

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Posted 3 years ago

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Mathieu, Mobile Master

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Hi Bailey,

The quickest and most effective way to get your issue resolved is by calling Koodo.
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Hi Bailey, Mathieu is right! Rest assured that the $5 service fee won't apply though! We can be reached at *611 option #6 or 1-866-995-6636 from another phone. Thank you!

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