PREPAID IVR, change the automated greeting

  • 5
  • Idea
  • Updated 3 years ago
  • Implemented
PREPAID IVR, change the automated greeting, it's very misleading for customers when they call customer for service for help, saying they will be charged $5 for the phone call has to be changed.
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HippieLongstocking

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Posted 3 years ago

  • 5
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Timo Tuokkola, Mobile Master

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I suggested the same thing 2 years ago:
https://c.getsatisfaction.com/koodo/t...
Hope yours gets better traction.

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