Prepaid

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  • Question
  • Updated 2 years ago
  • Answered
Today I bought a Koodo sim card. I paid $70 and $10.5 for the tax, but the salesclerk didn't give me the receipt. Since I am new here, I didn't know she should give me the receipt!!! So now I do not have the pin number, what can I do?
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Stephanie

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Posted 2 years ago

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Jonathan I, Mobile Master

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They should be able to reprint the receipt or get the pin # possibly from channel care? Go back to the kiosk and explain the situation. If nothing can be done, call into customer service and see what your options are.
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Robert, Mobile Master

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Dial *611 from your cellphone or


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