Prepaid credit not showing in selfserve account

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  • Updated 2 years ago
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So I had to change my prepaid SIM card not long ago and I bought it at the full $20 price, but the credit isn't showing up in my self serve account and I feel like I've wasted $20 and that's just not fair. Any help is appreciated.
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Kamilia Elmougi

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  • Frustrated

Posted 2 years ago

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Sophia, Mobile Master

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I'm sorry for any misunderstanding, Kamilia, but the $20 credit is only given when you open a new account... not when you change your SIM card :(

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