Prepaid base plan says that it is expired, even though the account balance shows $55

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  • Updated 10 months ago
Prepaid base plan says that it is expired, even though the account balance shows $55 (which is the amount for the plan) and $0 due. How can I reactivate the plan? The services are somehow suspended.
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Aparna

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Posted 10 months ago

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Goran, Mobile Master

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You'll have to contact customer support if your device has been suspended to see why and get it running again. Especially if you show as no balance owing.